I had the exact same experience!! I read them the serial number and they told me it wasn’t my bin. The bin was in my yard when I moved into my house and I’d been using it for 6 years.
I just moved away from Toronto after 10 years, and I never knew the things had individual serial numbers.
I liked Toronto itself, i.e. its neighbourhoods and its people. Most other details, especially public services (or the lack thereof) make the city virtually unliveable. Earlier this year, after it took me 90 minutes to get from Trinity Bellwoods to Main & Danforth during the afternoon rush hour, I asked a friend who’s an ex-civil servant who’s responsible for planning road work. He told me, and immediately added “don’t bother complaining - they’re fucked.”
I’ve been describing Toronto to my new friends in Calgary as being a bit like New York in 1976 - it’s not here yet, but the complete collapse of the city is around the corner. I can feel it. God help the people of Toronto if there’s an actual disaster.
Did you return the broken bin to its rightful address? What did your neighbours (five doors down!) do? Or are you saving that for a part 2, a Paul Harvey "and now you know the rest of the story" segment?
So far, no! It’s not fair to them. Right now it’s in my back yard. I think my plan is to leave it by the gigantic park green bin near my home and let the city deal with it!
There is always going to be a protocol in the public sector. From how long it takes to respond to the inquiry to the time it takes to the time the situation is resolved.
I was never on a phone line but with one of my former roles answering transit service inquiries, I had to deal with said protocols. Logging it into a system. Updating its status. Resolving it in a timely fashion according to service standards. It's annoying as fuck. Nothing is ever going to change sadly.
Wow. That is positively Kafkaesque. The scary thing is that I'm sure that's not even close to the worst example anyone could present about dealing with the city.
Whatever they’re paying the lady answer the 311 calls, it’s not enough.
Ottawa system for new green bins is an online request. Very easy.
The city wants to encourage composting.
Occasionally, Toronto could look to its little sibling for best practices 😉
I had the exact same experience!! I read them the serial number and they told me it wasn’t my bin. The bin was in my yard when I moved into my house and I’d been using it for 6 years.
I just moved away from Toronto after 10 years, and I never knew the things had individual serial numbers.
I liked Toronto itself, i.e. its neighbourhoods and its people. Most other details, especially public services (or the lack thereof) make the city virtually unliveable. Earlier this year, after it took me 90 minutes to get from Trinity Bellwoods to Main & Danforth during the afternoon rush hour, I asked a friend who’s an ex-civil servant who’s responsible for planning road work. He told me, and immediately added “don’t bother complaining - they’re fucked.”
I’ve been describing Toronto to my new friends in Calgary as being a bit like New York in 1976 - it’s not here yet, but the complete collapse of the city is around the corner. I can feel it. God help the people of Toronto if there’s an actual disaster.
I have walked that path myself adding in an absentee landlord that had no desire to deal with stolen bins on his property. I liberated them.
Did you return the broken bin to its rightful address? What did your neighbours (five doors down!) do? Or are you saving that for a part 2, a Paul Harvey "and now you know the rest of the story" segment?
So far, no! It’s not fair to them. Right now it’s in my back yard. I think my plan is to leave it by the gigantic park green bin near my home and let the city deal with it!
There is always going to be a protocol in the public sector. From how long it takes to respond to the inquiry to the time it takes to the time the situation is resolved.
I was never on a phone line but with one of my former roles answering transit service inquiries, I had to deal with said protocols. Logging it into a system. Updating its status. Resolving it in a timely fashion according to service standards. It's annoying as fuck. Nothing is ever going to change sadly.
Wow. That is positively Kafkaesque. The scary thing is that I'm sure that's not even close to the worst example anyone could present about dealing with the city.